This article will explain how you can access the Telemedicine Platform to connect to Pet Owners along with the different features available on this platform.
Quick Overview Video:
Step by Step
Once enabled, on the navigation bar down the left, you will see as shown below.
Clicking on this icon will launch a new Tab with your Telemedicine Dashboard and show you the list of Telemedicine consultations both upcoming and past.
- These appointments can be viewed per clinician/vet
Clicking on the arrow next to a Telemedicine appointment will expand giving you more details of the appointment which are explained in detail below
I cannot see the Start Consultation Button
The Green Start Consultation button becomes available 30 mins prior to the consultation start time and will remain active for 24 hours.
The pet owner will not be able to access their link to connect until 30 mins before as well.
Pet owners will see a screen telling them that they cannot connect just yet.
If you require more clarification please contact us by email on firstname.lastname@example.org and one of our amazing team members will help you.