1. Knowledge Base
  2. Customer Knowledge Base

How do I reset my Knowledgebase password?

There are two ways which you can have a password reset email sent to you. 
  1. Email support@vetstoria and one of our amazing team members will send you an email to reset your password
  2. Click on the following link: Reset My Password which will direct you to a page where you will be able to send the password reset email to your email address. 

What do I do after I receive my password reset email?


  • Once you receive the email to reset your password, click on Reset Password as shown below:


KB access 4

  • You will be directed to a page to reset your password as shown below: 

PW reset

  • Once you've successfully changed your password, you will be automatically signed into the knowledgebase.